Typsy: Workforce Excellence Program

As part of our workforce development program, operators have access to the Typsy hospitality training platform free of charge. You and your team can learn skills from industry experts by watching bite-sized videos (most less than 5 minutes). Spaces are limited so we ask that organizations only use 3 spots at a time. If additional spaces are needed, please email emma@swotc.ca.

In addition to accessing over 1000 lessons, those who sign up for one of the following months get access to a limited-time playlist related to that month’s theme.

  • June – Sustainability: One step at a time

  • July – Accommodating EVERYONE: Diversity, Equity, Inclusion and Accessibility

  • August – Experience Essentials: Making all visitor encounters memorable

  • September – Accommodations: Providing more comfort than your guests’ own homes

  • October – Breweries: It’s not only about beer (unfortunately!)

  • November – Financial Management: When you love money but dread finances

Start using Typsy by following these easy steps.

  1. Complete the intake form by clicking the button below and include the number of employees/staff members you would like to access the e-learning platform (up to 3 per organization), and then submit.

  2. Our team will send you an activation code that can be used to sign into Typsy and set up your account.

  3. You will have 1-month to complete as many courses as you would like.

  4. We recommend that you download the app so you can watch on the go

  5. Earn one of the Workforce Excellence certificates including Introduction to Hospitality, Hospitality Management 101, and COVID Adaptation Strategies by watching one of the Southwest Ontario Tourism Corporation recommended playlists (available in training section). A certificate will be sent by a SWOTC team member shortly after.

  6. Learn about so many interesting topics!

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