Tourism Development Resources

Accessibility

Accessibility for Ontarians with Disabilities Act

The primary goal of the Accessibility for Ontarians with Disabilities Act 2005 (AODA) is to ensure an accessible Ontario by eliminating all barriers for those with disabilities. It applies to all businesses and organizations that provide goods or services to the public or other businesses or organizations in Ontario. The Government of Ontario has resources for people with disabilities, businesses and organizations.

Access the Resources

The world isn’t built with everyone in mind. Countless places remain inaccessible to people with disabilities. AccessNow works to change that by building a movement that celebrates access and connects people with inclusive, welcoming spaces for all.

Why is it important to be accessible?

  • Helps people with disabilities decide confidently whether they can visit your business.

  • Builds trust and strengthens your reputation as an inclusive, customer‑focused place.

  • Expands your reach by welcoming a wider community of customers.

AccessNow

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What is Tourism Development?

Tourism development is the intentional planning and improvement of destinations, experiences, and services to attract visitors in a way that supports local economies and protects cultural and natural resources. At its core, tourism development aims to balance visitor enjoyment with long‑term sustainability for the places and people involved.

Cycle tourism in Ontario has grown and is expected to continue growing. Resources are available to learn about cycle tourism and make your business more ‘Bicycle Friendly’. Key resources include:

Cycle Tourism

Workforce development in the tourism industry focuses on building a skilled, adaptable talent pool that can deliver exceptional visitor experiences. Strong workforce development supports local economies by creating stable jobs and pathways for career growth within the tourism sector. Many resources are available to members of the workforce including:

Workforce Development

Over the years, Ontario’s Southwest has hosted a number of webinars that are available for you to watch. Topics range all the way from key information for festival and event organizers, to tackling HR challenges, to marketing essentials.

Webinars

Access Webinars

Package Development Materials

Looking to create tourism packages for your business? Learn more about packaging, how to find the right partners, and how to develop the operations plan and programming behind the package using the information below.

Contact Emma Rowley, our Tourism Development Manager to see how we can help!

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